TERMS OF SALE

The offer and sale of products on our website are governed by these General Conditions of Sale. Products purchased on Unishoes.it are sold directly by Unishoes s.a.s. (hereinafter referred to as Unishoes.it), with registered office in Spinea, Via E. de Filippo 36, CAP 30038, Italy, VAT number 04234020271. To contact Unishoes.it you can write by e-mail to info@unishoes.it

SALE

The Seller offers for sale at Unishoes.it the products and carries out its activity exclusively towards end users. The Seller reserves the right not to process orders from subjects other than end users and in any case to orders that do not comply with its commercial policy. The images and colors of the products may not correspond to the real ones due to the Internet browser and monitor used.

HOW TO BUY

The contract is considered concluded when the Seller receives, electronically, the completed payment order form, after verifying the correctness of the data relating to your order. The order form will be filed in our database for the period of time necessary to process the orders and in any case in accordance with the law. Once the contract is concluded, Unishoes.it will take charge of your purchase order. The Seller may not process your purchase orders which do not give sufficient guarantees of solvency or which are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform you by e-mail that the contract has not been concluded and that the Seller has not processed your purchase order, specifying the reasons. If the products, presented on Unishoes.it, are no longer available or on sale at the time of your last access to the site or the sending of the order form, it will be the Seller's responsibility to notify you, promptly the possible unavailability of the products ordered. In case of forwarding of the order form and payment of the price, the Seller will reimburse any amount already anticipated by you. By submitting the order form electronically, you unconditionally accept and undertake to observe these General Conditions of Sale and the Privacy Policy in relations with the Seller. If you do not agree with some of the terms contained in the General Conditions of Sale, please do not submit the order form for the purchase of products on Unishoes.it. Once the contract is concluded, the Seller will send you, via e-mail, a receipt of the purchase order, containing a summary of the information already contained in the order form (the information relating to the essential characteristics of the product and the detailed indication of the price , means of payment and delivery costs).

PRODUCTS

On Unishoes.it are offered for sale handmade products customized by Unishoes.it by manual processing. These products require a preparation time, and are to be considered unique, and could therefore differ from the product images presented on the site. The essential characteristics of the products are presented in each product sheet. The images and colors of the products may not correspond to the real ones due to the Internet browser and monitor used. Product prices may be subject to updates.

PAYMENTS

In case of payment by credit card, the financial information (for example, the credit/debit card number or its expiry date) will be forwarded, via encrypted protocol, to Stripe or Paypal, which provide the related payment services remotely, without third parties having access to it in any way. This information entered directly on the Paypal portal is not stored in any way by the seller and is used only to complete the procedures relating to your purchase and to issue any refunds in the event of any product returns, or if it is necessary to prevent or notify the police forces the commission of fraud. In case of shipment abroad, any customs charges are to be paid by the buyer. For more information on accepted payment methods see HOW TO ORDER.

SHIPPING AND DELIVERY

Unishoes.it will deliver the ordered products to the address you indicated during the order confirmation. Delivery times vary depending on the products purchased. Unishoes.it is not responsible for any loss of a shipment by the courier to whom it was entrusted.For more details consult SHIPPING AND DELIVERY.

CUSTOMER SERVICE

You can request any information through our email assistance service by writing to info@unishoes.it

RIGHT OF WITHDRAWAL

The consumer has the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within fourteen (14) days from the day of receipt of the products purchased on Unishoes.it . To exercise the right of withdrawal, you must send an email to info@unishoes.it indicating all the details of the order. The consumer undertakes to return the purchased products at his own expense and to send them to the Seller within and no later than 14 days from the request. The Seller, in the event of exercising the right of withdrawal, has the right not to accept the return of products that have been used, altered in their essential and qualitative characteristics or that have been washed or damaged. Any liability in the event of loss or damage to the products during the return shipment is to be considered the responsibility of the consumer. For more details consult RETURN.

DISPUTES

The General Conditions of Sale are governed by Italian law. In the event of disputes between the Seller and each end user, the competent court is that of Venice.